Call the dispatch line
The line is answered 24 hours a day, 7 days a week, for emergencies and for planned work alike. Call (303) 567-7524. Texts and web forms are not part of how jobs are taken, so the phone is the one route.
How a call is answered
- A dispatcher picks up and asks what is happening and where.
- The dispatcher confirms the address is inside the coverage area.
- The job goes to a plumber in our network who works that part of the metro.
- The plumber contacts you about arrival and explains the work and its price before starting.
What to have ready
- The street address, with the unit or suite number and a cross street if the house is hard to find.
- What you can see or hear: water on a ceiling, a gurgling drain, no hot water, a smell.
- Whether you can reach the main water shutoff and whether you have closed it.
- A good number to reach you, and who will let the plumber in if you are away.

Where the line covers
Calls are taken from the Aurora ZIP codes below and from eight neighboring areas plus Watkins, all named on the service areas page. Some ZIP codes straddle city limits, which is why coverage is confirmed by street address.
- 80010
- 80011
- 80012
- 80013
- 80014
- 80015
- 80016
- 80017
- 80018
- 80019
- 80040
- 80041
- 80042
- 80044
- 80045
- 80046
- 80047
Business address
The address of record is 2400 Service Rd, Ste 146, Aurora, CO 80010. It is a mailing and records address, not a showroom, so please call before travelling anywhere. Non-urgent messages can go to [email protected]; anything urgent belongs on the phone.
Aurora CO Plumbers Den